After many years serving our wonderful customers the doors to The Porcelain Lounge will be closing in 2025.

We'd like to thank all our Lladro and MUD Australia customers for supporting us. It's been a pleasure to serve you and many of you have become friends.

Please watch this space for details of our Closing Down Sale coming in January.

In the meantime, we wish you all a very Happy Christmas and New Year,

Caroline & the team

IMPORTANT ORDER AND DELIVERY INFORMATION

 - updated November 2024

• Orders for Christmas delivery have now closed.
• • Please live chat us (or email) if you have any questions, we're always very pleased to help our customers.

 

DOMESTIC SHIPPING

 New Zealand shipping charges:

Standard Shipping - $17

Your carefully packaged purchase is dispatched from our Wellington Head Office, and delivery is handled by one of the national carriers. 

As soon as you place an order with The Porcelain Lounge you will receive an email confirmation.  Once the order has been processed, you will receive another email confirming dispatch as well as the relevant details for tracking your delivery.

Depending on your location, delivery will be within five (5) to ten (10) business days for items in stock.  Delivery to remote areas may take longer but our aim is to deliver to you as quickly as possible.

Please make sure that the shipping address and contact details are correct as we’re unable to redirect orders once they are on their way to you. The delivery address must be an address within New Zealand and cannot be a PO Box or Freight Forwarding Location.

Before we can dispatch your purchases, final payment will need to have been received for the piece.  We do offer Layby options on our site and direct, please contact us at hello@theporcelainlounge.co.nz